Terms and Conditions
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Last updated: 6 August 2026
Welcome to HXToolbox. These Terms and Conditions govern your access to and use of https://hxtoolbox.com (“Website”) and the purchase of products offered by HXToolbox.
By accessing our Website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Website.
1. Definitions
Throughout these Terms and Conditions:
- “Company,” “We,” “Us,” or “Our” refers to HXToolbox.
- “Customer,” “You,” or “Your” refers to any person accessing our Website or purchasing our products.
- “Products” refers to all goods sold through our Website.
- “Website” refers to https://hxtoolbox.com.
2. Eligibility
By using this Website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally capable of entering into a binding agreement.
3. Products
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.
However:
- Product colors may vary depending on your screen settings.
- Product dimensions may have minor manufacturing tolerances.
- Images are for illustration purposes only unless otherwise stated.
- Product availability is subject to change without notice.
HXToolbox reserves the right to modify or discontinue products at any time.
4. Pricing
All prices displayed on our Website are shown in the selected currency unless otherwise specified.
We reserve the right to:
- Correct pricing errors.
- Update prices without prior notice.
- Cancel orders placed using incorrect pricing caused by technical or human error.
Applicable taxes, duties, or shipping charges will be displayed during checkout where applicable.
5. Orders
After placing an order, you will receive an order confirmation email.
This confirmation does not constitute acceptance of your order.
HXToolbox reserves the right to refuse or cancel any order for reasons including:
- Product unavailability.
- Pricing errors.
- Suspected fraud.
- Incorrect customer information.
- Payment verification issues.
If payment has already been received, any approved cancellation will be refunded using the original payment method.
6. Payment
We accept secure payments through approved payment providers available during checkout.
By placing an order, you confirm that:
- You are authorized to use the selected payment method.
- The payment information provided is accurate.
- Sufficient funds are available.
HXToolbox does not store complete credit or debit card information.
7. Shipping
Shipping times are estimates only and may vary due to:
- Carrier delays
- Customs inspections
- Weather conditions
- Public holidays
- Force majeure events
Risk of loss and ownership transfer to the customer once the order has been delivered to the shipping address provided.
Please refer to our Shipping Policy for additional information.
8. Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund and Returns Policy.
Please review that policy before requesting a return.
9. Warranty
Some products may include a manufacturer’s warranty.
Unless otherwise stated, warranties do not cover:
- Normal wear and tear
- Improper installation
- Misuse or abuse
- Accidental damage
- Unauthorized modifications
Warranty terms may differ between products.
10. Customer Responsibilities
Customers are responsible for:
- Selecting products suitable for their intended application.
- Verifying vehicle compatibility before purchase.
- Following installation instructions.
- Using products safely and lawfully.
Professional installation is recommended where appropriate.
11. Intellectual Property
All content on this Website, including but not limited to:
- Logos
- Images
- Product descriptions
- Graphics
- Icons
- Videos
- Text
- Website design
is the property of HXToolbox or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
12. Prohibited Use
You agree not to:
- Use the Website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with Website security.
- Upload malicious software or harmful code.
- Copy or scrape Website content without permission.
- Use automated tools that negatively affect Website performance.
13. Limitation of Liability
To the maximum extent permitted by applicable law, HXToolbox shall not be liable for any:
- Indirect damages.
- Consequential damages.
- Loss of profits.
- Loss of business opportunities.
- Data loss.
- Business interruption.
Our total liability relating to any purchase shall not exceed the amount paid for the relevant product.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
14. Product Installation Disclaimer
Many products sold by HXToolbox are intended for automotive, workshop, industrial, or DIY use.
Customers are responsible for ensuring:
- Proper installation.
- Safe operation.
- Compliance with local laws and regulations.
HXToolbox is not responsible for damage, injury, or loss resulting from improper installation, incorrect application, or unauthorized modifications.
15. Third-Party Links
Our Website may contain links to third-party websites.
These links are provided for convenience only.
HXToolbox does not control or endorse third-party websites and accepts no responsibility for their content, services, or privacy practices.
16. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
17. Force Majeure
HXToolbox shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Epidemics or pandemics
- Government actions
- Labor disputes
- Supply chain disruptions
- Transportation interruptions
- Internet or telecommunications failures
18. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time.
Any updates become effective immediately upon publication on this Website.
Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
19. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where HXToolbox operates, without regard to conflict of law principles.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
HXToolbox
Website: https://hxtoolbox.com
Email: support@hxtoolbox.com
We aim to respond to all enquiries within 1–2 business days.